Returns & Exchange

• We want every Khaloos customer to receive their perfume in perfect condition.

• A return request must be discussed with the Khaloos team before sending the product back.

• The perfume bottle must be returned in the same proper condition in which it was received.

• The original perfume box must also be returned in proper and complete condition.

• The perfume must be full and in the same quantity in which it was delivered.

• A perfume that has been partially used cannot be returned by sending back the remaining quantity.

• Half-used, opened, damaged, or incomplete products may not be accepted for return.

• Once the returned product is received, the Khaloos team will inspect the bottle and packaging.

• For an approved return, the payment return process will take approximately 25–30 days.

• The Khaloos team will contact the customer directly and guide them through the return process.